Dan was very knowledgeable about Freedom Cycles. He has answered every question that we have asked him. He not only sells the bikes, but he is very enthusiastic about making you feel comfortable with them.Jen has also been very informative and quick to respond to any of our concerns.You can tell they are very passionate about the bikes and wanting you to love them. We have taken the bikes out a few times now and we really have enjoyed them. These bikes have changed our minds about electric bikes and still getting a good workout. You still have to pedal and put the effort in to riding them...the electric motor just let's you have a choice of how much assistance you want. These Freedom Cycle bikes and the service from Dan and Jen at Dan's Porch and Patio are highly recommended!